Refund Policies
Refund policies
If the part arrives broken, you can request a refund or replacement under the following terms:
- Contact customer service within a period of no more than 30 days.
- Do not manipulate or discard the pieces until the process is complete.
- Send photos of the damaged part
- Send photos of the box from the outside.
My passion
One of my greatest passions are orchids, and when I began to get to know their world I realized that there were very few natural, eco-friendly and suitable products for them.
So combining experience, knowledge and design, I made a line of products for the proper care of orchids. On this page you will find all the products that your orchid needs to live in a pot, as well as information about them and the processes I use to care for them.
My teacher
Our pots are a collaboration with my master ceramist Martin Guevara Luna, an artisan artist from Guanajuato, with more than 40 years of experience in the subject. I hope you like it, Emma
My passion
One of my greatest passions are orchids, and when I began to get to know their world I realized that there were very few natural, eco-friendly and suitable products for them.
So combining experience, knowledge and design, I made a line of products for the proper care of orchids. On this page you will find all the products that your orchid needs to live in a pot, as well as information about them and the processes I use to care for them.
My teacher
Our pots are a collaboration with my master ceramist Martin Guevara Luna, an artisan artist from Guanajuato, with more than 40 years of experience in the subject. I hope you like it, Emma